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How To Stay Safe And Prevent Damage In Plumbing Emergencies

Post Jul,2019

Panic can easily set in when faced with an emergency, especially as most people are unaware of what exactly to do.

Throw in damage to your home and belongings, and the potential to affect your health, then a home emergency can quickly become be one of the most daunting things that you may have the misfortune of facing.

Trying to find a plumber, gas engineer or an electrician who is reliable, local and trustworthy can be challenging to say the least

We at RTS247 are the resolution to your woes and we can provide an emergency plumber and gas heating engineer all year round, no matter what time of the day or night.

We will have your property back to being homely with hot running water, your heating back up and working as well as your electrics being safe and powering your home. 

Even though we are the best at a rapid response, it's essential to ensure that your property remains safe to family members and that any damage to your property is minimized. 

Below is a guide to what actions to take when faced with a burst pipe, or when faced with a similar situation.

Your stopcock can normally be located in the kitchen somewhere, turning this will stop the water flow throughout your home.

If it can’t be found within the kitchen, look at turning off the stopcock by your water meter


Small Leaks

An isolation valve will resemble a small screw within a casing and can be found on your pipes.

A quick turn of this will stop the flow of water to wherever it was being fed to.

This will allow having a supply of water to the rest of your home without the leak continuing.


Heating And Hot Water Cylinders

Turning a lever valve located under the boiler will stop the flow of water into the boiler.

Combination boilers will usually have this lever located under the boiler. Hot water cylinders will need to have their gate valve turned off, and this will usually be found in an airing cupboard.

Once you have turned off either valve, run your taps to empty the water system of all water and prevent any necessary escaping water causing further damage to your home.


Gas Leaks

 Everyone knows the danger of gas and how it can lead to a fire or even an explosion. It’s essential that you follow the guidelines below if you smell gas


  • Turn off the gas using the emergency control valve. This will be at the gas meter.
  • Ventilate the room by opening your doors and windows.
  • Do not operate any electrical appliances or switches – you may create a spark if you turn them off or on.
  • Do not use any naked flames, and do not smoke.
  • Call the National Gas Emergency Helpline on 0800 111 999. This number is open 24/7.


Got An Electrical Problem?

Careful not to approach a sparking socket or light switch due to the risk of electrocution. A fuse box located in your home is an instrument that regulates the flow to each part of your home.

Each switch will turn off the danger to the offended wiring, allowing for one of our trusted electricians to fix you’re your emergency.


Emergency Local Plumber

Need an emergency plumber, then call RTS247 on 0330 124 6050 and we will be there rapidly, no matter what time of the day or night. All our local plumbers, gas engineers and electricians are fully qualified, reliable and available 24/7.

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